Sharwin Enterprise – Computer Online Store
Introduction
At Sharwin Enterprise, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your purchase, we are here to help. This Refund and Return Policy outlines the conditions under which we will accept returns and process refunds.
Return Eligibility
To be eligible for a return, please ensure that:
- The product was purchased within the last 15 days.
- The product is in its original packaging.
- The product is unused and in the same condition that you received it.
- You have the receipt or proof of purchase.
Non-returnable Items
Certain items cannot be returned, including:
- Digital products and software once downloaded or activated.
- Products that have been personalized or customized.
- Products that are not in their original condition, are damaged, or have missing parts for reasons not due to our error.
- Gift cards.
Return Process
To initiate a return, please follow these steps:
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Contact Us: Reach out to our customer service team at sharwinenterprise@gmail.com or +91 82200 18839 to request a return authorization. Please provide your order number and the reason for the return.
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Prepare the Package: Safely package the product in its original packaging, including all accessories, manuals, and documentation. Ensure the product is securely packed to prevent damage during transit.
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Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
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Send the Package: Ship the package to the following address: [Insert Return Address]
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, We will Process your refund within 2 – 5 days and it will be credited in your account witin 8-10 days.
Partial Refunds
Partial refunds may be granted in the following situations:
- Products that have been opened or used.
- Products returned after 30 days of delivery.
- Any item not in its original condition, damaged, or with missing parts not due to our error.
Exchanges
If you received a defective or damaged product, we will gladly exchange it for the same item. Please contact us at sharwinenterprise@gmail.com or +91 82200 18839 to arrange an exchange.
Contact Us
If you have any questions about our Refund and Return Policy, please contact us:
- Email: sharwinenterprise@gmail.com
- Phone: 82200 18839
- Address: No 57 S P Kannuswamy Street, Sanganoor, Coimbatore – 641027
We value your satisfaction and are committed to providing a seamless return and refund experience. Thank you for shopping with Sharwin Enterprise – Computer Online Store.